PROCELL® is the professional brand of the Duracell Company providing professional power solutions: PROCELL® batteries designed specifically for professional devices, and device monitoring SaaS, PROCELL® InSite.
Procell InSite is the transformative plug-and-play solution that makes monitoring and maintaining essential facility devices simple. Battery powered devices have been a persistent challenge for facility managers. Too frequent maintenance drives up costs and leads to waste, but too little maintenance causes negative experiences for customers and employees. Unlike current fragmented smart devices systems, PROCELL® InSite connects multiple smart devices across facilities into a single ecosystem, revolutionizing how you deploy and monitor devices. PROCELL® ensures long-lasting power and maximizes efficiency, helping businesses improve their profitability via saving money, enhancing guest satisfaction, and reducing waste.
Aon exists to shape decisions for the better — to protect and enrich the lives of people around the world. As a leader in the travel protection industry, Aon is the only company of its size to serve as a true client advocate bringing together independent brokerage, consulting and program administration services.
Bureau Veritas Marine & Offshore is a leading partner for cruise operators, owners, designers and yards. We combine our longstanding expertise in classification with a collaborative mindset to unite different stakeholders. We strive to reassure our clients of the safety, compliance and sustainability of their large cruise ships and expedition cruise vessels.
We are part of Bureau Veritas Group, a leading provider of testing, inspection and certification (TIC) services to all economic sectors, laying the foundations of responsible progress to share a world of trust.
Crum & Forster (C&F) rated “A+" (Superior) by AM Best is a national specialty insurance company with a long history of delivering innovative property & casualty, life, accident & health, and travel insurance solutions. For 20 years, our Accident & Health (A&H) Division has been a key player in the travel insurance market developing and underwriting custom insurance solutions for travel partners and their passengers.
Travel insurance is A&H’s second-largest line of business and trusted by our partners to help safeguard their passengers from booking to boarding to disembarking. Our dedicated team of underwriters collaborates with clients with integrity and transparency – many of whom have partnered with us since day one. Backed by the financial strength of Fairfax Financial Holdings, C&F is committed to providing long-term stability and innovative travel protection for our partners and clients. Learn more here about how C&F could help support your business.
Heineken EMEA Global Duty Free (GDF) is a leading global partner in the duty-free industry, providing a premium portfolio of locally relevant beer brands. Operating in over 90 markets globally, Heineken EMEA GDF offers an extensive range of more than 50 international and local beer and cider brands, packaged in various formats to meet diverse customer and consumer needs.
Their strategic marketing efforts are insight-driven, carefully designed by expert teams to maximize brand impact and consumer engagement across all GDF channels, including cruises, airports, ferries and border shops. Heineken GDF also offers a comprehensive "one-stop-shop" service that includes global logistics, dedicated support teams, and streamlined supply chain hubs, ensuring seamless delivery and customer satisfaction.
Heineken EMEA GDF stands out with a strong commitment to innovation and growth, serving a large customer base efficiently with over 20 dedicated employees and achieving over 1 million hectoliters in total beer volume.
SMS Group Ltd. is a family-owned Maltese company with a legacy dating back to the 1860s. Originally established as a shipping agency, the group has since evolved into a diversified enterprise offering services in travel, logistics, insurance, real estate, corporate services, and English language education.
A pioneer in cruise ground handling, SMS has been servicing cruise liners in Malta since the 1960s, beginning with the Cabo San Roque. Today, it is the island’s leading provider of cruise-related services, managing the majority of cruise calls to Valletta. Under the leadership of the Mifsud family, SMS has expanded its operations internationally, offering turnaround and port agency services in the UK, Italy, Tunisia, Denmark, and the Netherlands. With decades of hands-on experience and a commitment to excellence, SMS continues to set the standard for cruise ground handling across Europe. SMS International Shore Operations operates out of Canada, Denmark, Ireland, Italy, Malta, The Netherlands, United Kingdom and United States of America.
The Port of Seattle is a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, the Port maximizes public assets in their portfolio with an eye toward best uses and environmental sustainability.The Port of Seattle's mission is to promote economic opportunities and quality of life in the region by advancing trade, travel, commerce and job creation in an equitable, accountable and environmentally responsible manner. In 2026, Seattle will welcome over two million cruise passengers on 330 sailings
PortMiami is recognized as the Cruise Capital of the World© and the premier hub for sailings to the Bahamas, Mexico, and the Caribbean. Known for its iconic state-of-the-art cruise terminals and location just minutes from Miami Beach and Downtown Miami, PortMiami is the departure choice for all major cruise lines with a variety of cruise brands and itineraries. The Port is well served via the PortMiami tunnel to the interstate system and its proximity to Miami International Airport. As a destination, Miami is undoubtedly the center of world cruise tourism with incredible weather, culture, and unlimited options for outdoor adventurers and exciting experiences!
PortMiami is among Miami-Dade County’s largest economic engines contributing $61 billion annually to the local economy and supporting more than 340,078 jobs. For more information, please visit www.portmiami.biz.
Create memorable moments with the Port of San Diego. With cruise terminals centrally located in downtown San Diego, guests are invited to step into a rich cultural experience with unique attractions and culinary delights, a relaxing trip to paradise with a variety of hotel options to choose from, or a thrilling adventure – all just steps off the ship.
The most southern U.S. port on the West Coast, San Diego also offers convenient, fuel-saving access to destinations such as the Mexican Riviera. Encouraging greater yields and more time for adventure. portofsandiego.org/plan-your-cruise
Castrol Marine is with you on every voyage, supporting you with expert technical and customer service teams and distributor partners to improve your fleet’s efficiency and reliability.
Our globally available high-performance marine greases, oils, and lubricants meet the latest environmental legislation and OEM requirements. Expert monitoring and bespoke Marine consultancy services help identify and solve problems before they arise. This also includes protecting your fleet, improving reliability and efficiency as well as saving time and money.
True Grade is an award-winning food distribution company dedicated to delivering high-quality, sustainable, and traceable culinary solutions to the cruise industry. Our extensive catalog includes premium seafood, proteins, and grocery items, all supported by our state-of-the-art 230,000 sq. ft. Foreign Trade Zone facility strategically located near major transportation hubs in South Florida. This ensures seamless and efficient supply chain operations across all major ports, guaranteeing year-round availability and competitive pricing.
With a primary focus on the cruise industry, True Grade serves as a trusted partner, offering tailored logistical solutions designed to enhance guest dining experiences. Our commitment to sustainability is at the heart of our operations, reflected in our USDC, USDA, and MSC-COC certifications, and bolstered by our partnership with Wholechain, which provides complete supply chain transparency.
True Grade’s client-centric approach is backed by 24/7 customer support and the flexibility to accommodate last-minute needs, including same-day add-ons in Miami. Recognized on the Inc. 5000 list and awarded for our sustainability efforts, True Grade is more than a supplier we are your strategic ally in achieving success and delivering excellence across the cruise industry.
DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions.
Whether assessing a new ship design, optimizing the performance of a wind farm, analyzing sensor data from a gas pipeline or certifying a food company’s supply chain, DNV enables its customers and their stakeholders to make critical decisions with confidence.
Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.
For more information visit: www.dnv.com
Ports America is a leading diversified port operator and supply chain logistics provider in North America operating in over 70 locations and over 30 ports across the United States. The company is a leader in data-driven solutions and covers a wide range of supply chain services including container, RoRo, breakbulk, bulk, military, and cruise ship operations. Tracing back its lineage through a rich tapestry of legacy companies that have helped shape the maritime industry for over 100 years, Ports America continually provides creative and innovative infrastructure solutions for ports, cargo carriers, and cargo owners. Ports America’s corporate headquarters is based in Morristown, New Jersey.
With a solid background of 15+ years, more than 700 professionals onboard and 55 global locations, Aros Marine is a maritime solutions provider that specializes in new builds, refurbishments, interior outfitting, HVAC systems, turnkey project management, design, engineering, and furniture production. Their commitment to quality and customer support drives them to deliver tailored services for projects of varying scales and complexities, ensuring excellence throughout the entire process, from concept to completion.
Founded in 2012, DFWin is a trusted supplier to global cruise lines, specializing in high-quality custom products. We combine engineering design with industrialization expertise to deliver tailored solutions, supported by a worldwide logistics network for fast, reliable service. Committed to continuous improvement and collaboration, we consistently exceed expectations and set new industry standards through customer-focused innovation.
Geniox delivers seamless, reliable maritime connectivity with global eSIM, private LTE, and satellite technology. By combining expertise in managed connectivity, IT infrastructure and cybersecurity Geniox provides an integrated approach that ensures resilience of both guest facing services and mission critical onboard systems. Enhance guest experience, crew communications and operational efficiency with our managed services and real-time visibility—onboard and onshore.
Ripple Operations powers Crew Success across the global maritime industry. The platform enables maritime operators to optimize crew performance, ensure safety, and achieve lasting growth in a changing world. With a comprehensive suite of human capital management solutions—covering crew operations, compliance, learning, development, assessment, and safety—Ripple brings decades of maritime expertise together on one connected platform.
Dreamlake is a Swedish technology company founded in 2018 providing a global e-commerce platform for the cruise industry.
With deep expertise in e-commerce, tour operation, and cruise distribution, The Dreamlake e-commerce platform is redefining how the cruise industry sells and connects digitally. Its end-to-end, digital-first platform enables cruise lines, travel agencies, and travelers to interact seamlessly — combining dynamic packaging, automation, and data-driven insights to drive growth and online conversion.
In essence, an e-commerce platform designed for the next generation of cruisers.
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